JS Business Solutions Blog

Are you exhausted from constantly dealing with garbled audio, dropped calls, and confusing telephone bills from your vendor? You deserve better, and while you know it, your telephone provider doesn’t. Thankfully, we do as well, and we have just the solution for you: Voice over Internet Protocol, or VoIP.

However, not all VoIP solutions are the same, and what works for one business might not work for yours. Today, we want to explore some of the mistakes SMBs make when selecting a VoIP vendor.

Clutter is a part of life, but one place you absolutely don’t want it is your business’ network. This clutter is called “digital cruft,” which 1) is an actual word, and 2) creates serious problems if you let it accumulate. Your digital cruft can lead to significant vulnerabilities that put your network at risk.

How often have you been frustrated by the challenges of installing new software? How about expiring licenses or outdated tools that need to be upgraded frequently to prevent them from becoming obsolete? These are all problems associated with buying software licenses, and they can all be avoided through the smart use of Software as a Service.

By “renting” access to applications with a SaaS model, you can lay the foundation for a more efficient, secure, and scalable infrastructure, all while potentially setting yourself up to punch at a higher weight class than your SMB might have been capable of in the past.

Network bottlenecks are some of the biggest problems that businesses face in their networking architecture. While you might be paying your ISP for a certain speed standard, chances are you’re not getting it, especially if you’re relying on a consumer-grade router. If your network can’t handle all the abuse you throw at it day to day, then you could be putting your productivity and profits in jeopardy.

In IT, we often talk in terms of firewalls, encryption algorithms, and next-generation detection and response tools. We meticulously patch systems, configure complex security policies, and deploy the latest hardware. After two decades in this field, I can tell you where the biggest, most persistent vulnerability lies: the people.