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JS Business Solutions has been serving the Attleboro area since 2012, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The Massive Benefits of VoIP Can Complete Your Business' Communications Platform

The Massive Benefits of VoIP Can Complete Your Business' Communications Platform

For years, traditional telephone systems have been a cornerstone of office communication. However, many companies have yet to update their phone systems to match the evolving needs of the modern workplace. Today, we explore how Voice over Internet Protocol (VoIP) is revolutionizing business telephone systems.

Understanding VoIP

VoIP uses your Internet connection instead of traditional phone lines, offering greater flexibility and efficiency. It can be hosted on your company's dedicated server or through a cloud-based server. The latter option is often preferred due to its scalability and ease of management. With a cloud-based VoIP system, you pay per account while the service provider handles maintenance, management, and support.

The Benefits of VoIP

Switching to a VoIP system can significantly reduce costs by eliminating the extra charges often imposed by traditional landline providers. Here are some key benefits:

  • Flexibility - VoIP systems are ideal for growing businesses. You pay a monthly fee per line, which can be easily adjusted as your needs change.
  • Enhanced Communication and Collaboration - VoIP systems offer various tools that improve productivity and efficiency, such as video conferencing and messaging.
  • High Call Quality - VoIP call quality often matches or surpasses that of traditional systems. With the VoIP app, employees can use their work numbers on their smart devices, ensuring constant accessibility, even when traveling or working remotely.

Exciting Features of Hosted VoIP

VoIP systems come with a range of customizable features to meet your specific needs. Here are some of the most noteworthy:

  • Auto Attendant -  Automatically answers calls and directs them to the appropriate extensions.
  • Text Messaging - Enables work-related text communication, centralizing your communications platform.
  • Call Forwarding - Redirects calls to prevent missed opportunities.
  • Call Recording - Allows you to record calls for quality assurance and training purposes.
  • Video Conferencing - Facilitates effective communication with multiple participants via video.

Upgrade your business communications with VoIP and experience the difference. To learn more and get started, contact JS Business Solutions at (781) 715-1900 today.

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